Publication
An examination of intentions of recommending fitness centers by user members
| dc.contributor.author | Gonçalves, Celina | |
| dc.contributor.author | Biscaia, Rui | |
| dc.contributor.author | Correia, Abel | |
| dc.contributor.author | Diniz, Ana | |
| dc.date.accessioned | 2021-04-21T09:05:19Z | |
| dc.date.available | 2021-04-21T09:05:19Z | |
| dc.date.issued | 2014 | |
| dc.description.abstract | The goal of this study was to examine what experiences members have with itness centers that inluence their intentions for recommendation. After item generation and content validity, as well as a pilot test, a survey was conducted among members of ive different clubs (n=1750). The questionnaire included measures of service quality attributes, accessibility, well-being in life, well-being in a club, and intentions to recommend a itness center. Results using a structural equation model provide evidence that only service quality attributes and well-being in a club have positive effect on intentions of users to recommend it. Well-being in life has a negative effect on the intentions for recommendation, while accessibility shows no predictive effect. These indings suggest implications for the management of a club, such as the need to create a pleasant environment and to provide a personalized service directed towards the members’ goals in order to improve well-being in a club and contribute to increase the intentions to recommend the intentions to recommend the itness centers to others. | pt_PT |
| dc.description.version | info:eu-repo/semantics/publishedVersion | pt_PT |
| dc.identifier.doi | 10.1590/S1980-65742014000400004 | pt_PT |
| dc.identifier.uri | http://hdl.handle.net/10400.24/1664 | |
| dc.language.iso | eng | pt_PT |
| dc.peerreviewed | yes | pt_PT |
| dc.subject | Intentions to recommend | pt_PT |
| dc.subject | Service quality attributes | pt_PT |
| dc.title | An examination of intentions of recommending fitness centers by user members | pt_PT |
| dc.type | journal article | |
| dspace.entity.type | Publication | |
| oaire.citation.endPage | 391 | pt_PT |
| oaire.citation.issue | 4 | pt_PT |
| oaire.citation.startPage | 384 | pt_PT |
| oaire.citation.title | Motriz: Revista de Educação Física | pt_PT |
| oaire.citation.volume | 20 | pt_PT |
| rcaap.rights | openAccess | pt_PT |
| rcaap.type | article | pt_PT |
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