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End User Involvement in the Big Data Based Service Development Process
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Resumo(s)
Even though extant research has addressed end user involvement in
the process of Information Systems’ Development within a Smart City environment, it has not done it in its early or Fuzzy Front End phase. Therefore, this
paper promotes and describes a concrete big data based service process in which
end users and other individual stakeholders are involved since the early phases
of development. Researchers used this end user data to define which part of the
big data would be opened for developers and citizens in future stages of the
project