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Resumos, posters em volume de atas de encontros científicos nacionais e internacionais
The 10th International Research Symposium on Service Excellence in Management June 14-17, 2007 Orlando, Florida
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The 10th International Research Symposium on Service Excellence in Management June 14-17, 2007 Orlando, Florida
2006
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http://hdl.handle.net/10400.24/1736
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The 10th International Research Symposium on Service Excellence in Management June 14-17, 2007 Orlando, Florida _ Emerald Insight.html
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Authors
Vieira, José Carvalho
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http://hdl.handle.net/10400.24/1736
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10.1108/ijsim.2006.08517eaa.001
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Resumos, posters em volume de atas de encontros científicos nacionais e internacionais
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