Textos em volumes de atas de encontros científicos nacionais e internacionais [2]
Permanent URI for this collection
Browse
Browsing Textos em volumes de atas de encontros científicos nacionais e internacionais [2] by Author "Carvalho, João Álvaro"
Now showing 1 - 2 of 2
Results Per Page
Sort Options
- Aspects that contribute to the sucess of personalized Web applicationsPublication . Reis, José Luis; Carvalho, João ÁlvaroAbstract. Personalized applications exhibit features adjusted to the preferences or needs of users and can provide benefits related to customer relationship or related to the efficiency of organizational work. This article presents a conceptual model that can be viewed as a contribution to the body of knowledge of Information Systems and Technologies professionals with responsibilities in the adoption, and development of personalized Web applications. These contributions include: a conceptual model that combines and articulates aspects that contribute to the success and to the quality of personalized information system (this model combines design features, facets that contribute to the quality and metrics that can be used to evaluate the performance of organizational work supported by personalized information systems). This set of aspects combines a synthesis of information so far scattered in the literature with proposals and recommendations with empirical knowledge based on an empirical study.
- Personalization dimensions: a conceptual model for personalized information systemsPublication . Reis, José Luis; Carvalho, João ÁlvaroAbstract - Personalization is the adjustment of an information system to the preferences or needs of a user. Personalization can contribute to the improvement of customer relationship or of organizationalefficiency. This article presents a conceptual framework that addresses several personalization issues, such as: personalization levels; implementation levels; personalization dimensions; levels of personalization; levels of implementation and system integration of personalization with personalization dimensions.Based in a practical application, the article also proposesrecommendations to Information Systems Technologies (IST) professionals involved in decisions, regarding the development of personalization dimensions in personalized applications.